Identify one specific example of a measure of learning and growth measure that you feel could be critical to an organization, but difficult to measure.

Real-time availability of accurate customer and internal process information to front-line employees Ability to launch new products Ability to create more value for customers Ability to penetrate new markets Alignment of employee incentives with overall organizational success factors Rates of improvement in critical customer-based and internal processes Consideration of these measures reveals that it can […]