Who are the customers, suppliers, and stakeholders for the process?

Read Chapters 1 and 2 in the textbook.  Choose ONE of the following processes that you frequently encounter as a college student:

a)  enrolling in classes

b) taking a class

c)  buying a ticket for a concert or game

Describe each process and its inputs, activities, and outputs.  What is being converted or transformed in the process? Who are the customers, suppliers, and stakeholders for the process?

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