What process will you use to recruit a diverse pool of quality candidates?

Part:1 The company you work for is considering changing its applicant testing process. Your supervisor has asked you to research testing methods and make your recommendation. This proposal will be submitted to the Vice President for review and consideration.
For the purpose of this assignment it helps to have a specific type of organization in mind. Provide an opening paragraph stating the nature of the company you are choosing for this assignment (i.e. are you a retail organization, factory, school, police department, etc?). You may be creative in what type of organization you choose.
Select at minimum 3 major types of tests (examples include cognitive abilities, motor and physical abilities, personality & interests, and achievement tests, work sampling, etc) and discuss the legal and ethical implications you see with each test. What specific employment laws will be factor? What adverse impact (if any) may be created in using each test and how could that be minimized?
Based on the results of that compare/contrast, which testing method do you believe may be the most appropriate for your organization and why? Remember to compare and contrast testing methods specifically to demonstrate how the methodologies you have not selected may have more negative ethical and legal consequences than the one you have selected.
Within the proposal you should also discuss ways in which advancements in technology have helped to make the applicant testing and selection process more efficient and effective
Part 2: You are the HR Director in a call center. The call center manager is newly promoted, and has no experience with hiring. She just notified you of the need to hire 15 customer service representatives to start in the next training class (30 days from today).
Develop a detailed response to address the following questions:
1. What process will you use to recruit a diverse pool of quality candidates? Consider the various recruiting methods available. What is your rationale for that approach?
2. What interviewing method will you use and why?
3. What will you do to ensure a reliable and valid screening process is used?
4. How will you prepare the call center manager for her role in hiring?
Be sure to cite research used in developing your response to those 4 questions.

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