Using the resources available in professional literature, select your approach to resolve ethical dilemmas.

Human services administrators have to be conscientious about the services being provided to clients by all of the providers in the agency. This means that in addition to being familiar with the laws and rules of practice for each type of professional employed by the agency, the administrator may also have to assist direct services providers in identifying and resolving potential ethical dilemmas in their work.

Different agencies and administrators have their own approach for resolving ethical issues in different types of cases.

In this assignment, you will identify a personal approach for resolving ethical dilemmas in situations that you might face as an agency administrator in human services.


Using the resources available in professional literature, select your approach to resolve ethical dilemmas. Professional literature may include the Argosy University online library resources, relevant textbooks, peer-reviewed journal articles, and websites created by professional organizations, agencies, or institutions (.edu, .org, or .gov).

Present your resolution in a 3- to 4-page paper.

Select your approach to resolving ethical dilemmas in the following situations:

  • When providing direct services to clients (such as, counseling, teaching in an alternative school environment, case management) as the direct services provider.
  • As an administrator responsible for oversight of direct services providers. Specifically, address ethical dilemmas faced by the direct services providers in working with their clients.
  • When the agency faces ethical dilemmas resulting from unethical behavior by direct services providers.

Note: Choose your approach for each situation based on a model found in your assigned readings (e.g., social constructionist model, moral decision-based model) or from your own research. Additional models may include a standards-based model, principles-based model, virtues-based model, or a practice-based model.

Include a discussion about the personal values that would influence your decisions.

Submission Details:

  • Save your paper as M4_A2_Lastname_Firstname.doc. By Wednesday, December 2, 2015, post it to the M4 Assignment 2 Dropbox.
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