This case takes a “horizontal” slice through a number of coexistent issues. As a result, the challenge is “knowing where to start” – just as it is in real organizations – and this requires detective work. For your understanding,appendix B is per-boarded for your review, of the organization chart (see Appendix B) to show the relationship between the EIP program, the lines of business and the IT function.
1. Propose an organizational structure for the IT department that you feel would support the transformation of AgCredit into a process-centric organization.
2. Outline a project selection process for AgCredit to ensure alignment with the enterprise business vision.
3.How should Manley “make the case” for SOA to ensure that the executive team at AgCredit buys in?
4.What new internal IT capabilities will have to be developed in order to create an IT department to support AgCredit’s future business architecture?
5.What aspects of IT governance do you think would be important in supporting this transformation?