identify the knowledge, skills, and abilities (KSAs) and to measure later for performance evaluation.

Purpose:

To create a new job description for a new position in the human resource department. This will require conducting a job analysis and then writing a job description. The job will provide administrative support to a 10-employee HR office. The incumbent will act as the department receptionist. Some duties include maintaining personnel files, performing administrative functions for the office personnel, assisting the public and employees with personnel questions, following company policy when dispensing information, reviewing and processing forms for personnel changes, monitoring staff time and payroll items, handling the HR director’s calendar, handling office mail, filing, typing as requested, answering phones, and other duties as assigned.

 

 

CategoryCriteria

Points

Task StatementsComplete the Task Statement template posted in Doc Sharing. Be sure the task statements are specific, time determined, and measurable. The task statements are single task items. You do not want multiple tasks within one task statement because that will make it difficult to identify the knowledge, skills, and abilities (KSAs) and to measure later for performance evaluation.

25

KSA StatementsComplete the KSA Statement template posted in Doc Sharing. You will take each Task Statement and identify the KSA needed for each task. This helps determine the job level and required job skills.

25

Job Description

From the Task and KSA Statement templates, write a viable job description with the following sections:

Job Summary

Essential Job Functions

Required Knowledge, Skills, and Abilities

Education, Experience, Certifications, and Licenses

Environmental Factors and Conditions/Physical Requirements

Equipment and Tools Utilized

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