Scenario: You are a Director of Health Information at a medium sized hospital and you have been
charged with establishing a performance management plan for your medical coders.
Put yourself in the role of Director of Health Information at a medium sized hospital.
Complete the assigned reading and explore other information and articles as well.
Create a performance management plan for your medical coders
Address questions such as:
How will expectations be communicated? What is the training plan and professional
development plan? How will you conduct performance appraisals? How often? How will
poor performance be addressed? How will excellent performance be rewarded?
Establish productivity standards for your medical coders.
Include both qualitative and quantitative standards.
The final plan should be a minimum of 4 pages (not including cover page and reference page)
The performance management plan should be presented in a professional format that could be
used in a real HIM department. It should not be written as a paper, but as a business plan (i.e.
with title, headings, subheadings, tables, etc.)
Performance management plan must be comprehensive, organized, and appropriate
Plan should include productivity standards that address both quality and quantity expectations