Explain the concept and document an understanding of an organizational accident include detailed summary.

i would like a research document and please relate to the site below:
http://www.icao.int/safety/SafetyManagement/Documents/Doc.9859.3rd%20Edition.alltext.en.pdf
all research contents should be from the site above, however you can support your ideas other resources.
this research must contain incite citations or inline citation.
topic which you will talk about is :
1.explain the concept and document an understanding of an organizational accident include detailed summary.
2.explain the concept and document an understanding of an five basic characteristics for effective safety reporting include a detailed summary.
leave the two topics separate.
minimum 1000 words for each topic.

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