Discuss gaps where the organization could improve its patient- and family-contentedness, based on the results from part A.


Competency 7006.01.01: Leadership Concepts and Theories – The graduate evaluates leadership practices that support accountability and integrity within an organization.
Competency 7006.01.02: Systems Theory and Change Theory – The graduate relates systems theory and change theory to the design, delivery, and evaluation of healthcare.
Competency 7006.01.03: Role Development and Effective Interprofessional Teams – The graduate analyzes effective leadership strategies within the context of the interprofessional team.
Competency 7006.01.04: Business and Economic Principles and Practices – The graduate identifies the impact of business and economic principles and practices, and regulatory requirements on the provision of healthcare.
Competency 7006.01.05: Contemporary Healthcare Leadership Issues – The graduate analyzes the impact of contemporary healthcare trends and practices on the delivery of healthcare.

Healthcare is a complicated system that includes unique economic processes, regulatory requirements, and quality indicators that are not found in the traditional business setting. Therefore, developing unique skill sets relating to organizational leadership and interprofessional team development is essential for leaders within the healthcare industry at any level. As the complexity within the healthcare industry continues to increase, it is important to understand the comprehensive approach to patient care management across the continuum and how the concepts of organizational leadership and team development support leaders in creating a patient-centric environment.

The purpose of this assessment is to provide a framework through which you can experience and understand the unique leadership concepts within healthcare and understand the implications of business and regulatory requirements on providing patient-centered care. You will use system theory, change theory, self-assessment, and team development to design a strategy to increase patient-centered care. You will ensure, using leadership concepts and theories, a sustainable model of healthcare delivery throughout the changing healthcare system based on future trends, evidence-based practice, and regulatory expansion.

For this assessment, you will use the attached “Patient- and Family-Centered Care Organizational Self-Assessment Tool,” to analyze the patient- and family-centeredness of your current practice setting. This form will guide you in evaluating your current work setting for gaps in patient-centered care attributes. Based on your analysis, you will create a strategy to bridge those gaps and increase patient-centered care.


Note: Any information that would be considered confidential, proprietary, or personal in nature should not be included. Do not include the actual names of people, stakeholders, or other personally identifiable information. Fictional names should be used. Also, agency-specific data, including any financial information, should not be included but should be addressed in a general fashion as appropriate.

A. Complete the attached “Patient- and Family-Centered Care Organizational Self-Assessment Tool” for your current practice setting.
1. Describe your current practice setting.
2. Analyze how patient- and family-centered the evaluated organization is, based on the results from part A.
3. Discuss gaps where the organization could improve its patient- and family-centeredness, based on the results from part A.

B. Analyze how business practices and regulatory requirements impact patient- and family-centered healthcare.

C. Create a strategy that includes goals and an operational plan to increase patient-centeredness in the organization by improving one of the gaps identified in part A3.
1. Discuss financial implications that this strategy may have on the organization.
2. Identify potential members for a multidisciplinary team who could assist you in improving the identified gap.
a. Discuss the purpose and scope of the team, including team member roles.
b. Discuss the importance of diversity within the team to support patient-centered care.
c. Analyze specific tools you could use to facilitate the team in a meaningful way, including self-assessment, awareness, and self-reflection techniques.
3. Discuss metrics you could use to monitor whether your strategy is effective in increasing patient-centered care.

D. When you use sources, include all in-text citations and references in APA format.

Note: For definitions of terms commonly used in the rubric, see the Rubric Terms web link included in the Evaluation Procedures section.

Note: When using sources to support ideas and elements in an assessment, the submission MUST include APA formatted in-text citations with a corresponding reference list for any direct quotes or paraphrasing. It is not necessary to list sources that were consulted if they have not been quoted or paraphrased in the text of the assessment.

Note: No more than a combined total of 30% of a submission can be directly quoted or closely paraphrased from outside sources, even if cited correctly. For tips on using APA style, please refer to the APA Handout web link included in the APA Guidelines section.

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