Develop a plan for the use of social media by an EMS agency.

Unit VIII Case Study

Social media policies are important in ensuring that a communications release is done so at the appropriate time and covers the appropriate information. Understanding the importance of social media, develop a plan for the use of social media by an EMS agency. In a two- to three-page paper, discuss how your plan would cover the following issues:

1. Management of agency social media accounts

2. Assurance of patient privacy

3. Requirements of information releases

4. Expectation for interaction with followers during a crisis

5. Social media use by agency members (i.e. personal social media accounts)

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