You have received a complaint that someone in the fee collection department may be looting the agency because she has an elaborate lifestyle. You have received other reports that customers have been complaining of errors in their accounts balances regarding properly crediting payments made.
Investigators use the fraud triangle in planning and conducting their investigations. Include the following in your posting:
- Describe how you would use the fraud triangle in the above situation.
- Include a listing of factors you would look for and what type of evidence you would need to follow up on the fraud triangle items identified.