Based on your chosen topic and industry, research a typical job description along with the education requirements, minimum experience level, and salary range for an entry level supply chain position in your chosen industry.

SCMS 2610 001 Introduction to Supply Chain Management Fall 2015 University of Memphis Tuesday and Thursday Term Paper Instructions Bradford R. Eichhorn, DBA, PMP Note: This instruction guide may be changed and/or updated throughout the semester. Any changes will be announced in class and online. It is your responsibility to make sure your attend class and are aware of any changes. Introduction……………………………………………………………………………………….1 Term Paper Topics …………………………………………………………………………….2 Required Content ……………………………………………………………….. 2 Optional Content ………………………………………………………………… 3 Suggested Content by Profession ………………………………………………………3 Information Systems: Infrastructure or ERP / SCM / CRM……. 3 Finance: FacilityLocationandLayout……………………………………3 Management / Accounting / General: Service Management …….. 4 Marketing: Integration with Operations Management………………. 4 Healthcare…………………………………………………………………………. 4 Submission ……………………………………………………………………………………….5 Format………………………………………………………………………………. 5 Publication ………………………………………………………………………… 5 Style and Guidelines …………………………………………………………… 5 Grading …………………………………………………………………………………………….. 6 Introduction The term paper is intended to provide you with the opportunity to do outside research in an area of operations management that may be specific to your career interests. Below are five topic areas from which you can chose one for your term paper. Each of the five topics is related to a particular major study area; do you not have to select the term paper topic that matches your major; they are provided merely as a recommendation. If you have a particular area of interest that you would prefer to study that is not listed here or you are currently working and would like to do a paper based on your company’s supply chain, please contact me so we can work towards meeting your goals. Term Paper Instructions 15-08-22.docx Page 1 of 6 SCMS 2610 001 Introduction to Supply Chain Management Fall 2015 University of Memphis Term Paper Topics Required Content Term Paper Instructions Tuesday and Thursday Bradford R. Eichhorn, DBA, PMP All papers on any topic will include the following:  Title Page (1 page) o Report Name o Student name o Semester / Course / Section o Date  Introduction, Issues and Opportunities (1/2 page): This is the first section of your paper; it summarizes the primary issues and opportunities in this domain’s supply chain management. The rest of the content provides supporting details. You will have to select one industry to limit your research domain. Therefore identify and describe this industry as part of this introduction.  Detailed Content (2 pages): A sample of available topics for this section listed in the topics below; feel free to organize the sequence of topics to best represent your research. You may find that you need to add a section not listed below which is fine; you will most certainly not be able to answer all topics below within the 2 page maximum, so select the topics that interest you or that surprised you as you did your research. o This is your report of your research; organize it so that it professionally supports your interests as well as the issues and opportunities from the first section. o Use terms and concepts acquired from this course to explain your research. o These two pages do not include tables, diagrams, pictures or graphs; these should be put in an optional appendix.  Job Description (1 page): Based on your chosen topic and industry, research a typical job description along with the education requirements, minimum experience level, and salary range for an entry level supply chain position in your chosen industry.  Citations / References / Bibliography: 3-5 references (1/2 page max). This is a short research paper – you need to find original articles on these topics from quality sources, i.e., do not use publicly edited sources such as Wikipedia, vendor white papers, consultant reports, social media or news companies. Use sources such as industry periodicals, academic journals (although most will be too complex for purposes of this report), professional organizations (APICS, PMI, ISM, etc.).  Appendix: You may add an appendix for a particularly compelling table, diagram or flow chart if this adds to your report. This is only a 5 page report (including the title page; 6 pages only if you add an appendix). Focus on doing some good research to discover the value and challenges of supply chain management. Also, note in the grading section how much weight is given to quality written communications, so be sure to proof read and edit your paper well. Term Paper Instructions 15-08-22.docx Page 2 of 6 SCMS 2610 001 Introduction to Supply Chain Management Fall 2015 University of Memphis Tuesday and Thursday Term Paper Instructions Bradford R. Eichhorn, DBA, PMP Optional Content You may be in a position to interview a person currently employed in a full time operations management position (defined as a supervisory, management or executive level). You may replace the Job Description page mentioned above with a one-page summary of your interview with that person. The interview topics should include the issues and opportunities in that industry as well as their requirements for an entry level position in supply chain management. Suggested Content by Profession Information Systems: Infrastructure or ERP / SCM / CRM  Infrastructure (HW, OS, NW, database, facilities, cloud: internal or external, ITIL) o Security (Personnel, software, NW, encryption, testing & verification) o Hardware and Software vendor selection methods o Disaster Recovery and Backup (software vendors, typical approaches to the process, testing) o Applications (similarities and differences by type of application, processing schedule, minor and major upgrades) o Documentation Management (business documents, source code control, content management) o Change Control (process and tools) o Lean management  ERP/SCM/CRM o Security (Personnel, software, NW, encryption, testing & verification) o Software vendor selection methods o Disaster Recovery and Backup (software vendors, typical approaches to the process, testing) o Documentation Management (business documents, source code control, content management) o Change Control (process and tools) o Performance Management Finance: Facility Location and Layout  Where to locate and what to produce / inventory  Logistics (i.e., product movement and transportation facilities)  Reverse logistics  Customer influences (demand and its variability)  Capacity (labor, production, inventory, and capital) Term Paper Instructions 15-08-22.docx Page 3 of 6 SCMS 2610 001 Introduction to Supply Chain Management Fall 2015 University of Memphis Tuesday and Thursday Term Paper Instructions Bradford R. Eichhorn, DBA, PMP Management / Accounting / General: Service Management  Compare and Contrast Service and Production Management  Service Level Agreements  Value Proposition  Quality measurement  Job Design  Customer as a co-producer  Lean management Marketing: Integration with Operations Management  Industry influences (retail, industrial, non-profit, etc.)  Pricing with respect to operations management  Customer Relationship Management (CRM) systems  New Product Development influences on operations  Forecasting and its impact on operations management  Technology: Product, customer, employee, logistics  Warrantee and reverse logistics Healthcare  Industry: hospital, insurance provider, medical facility, doctor office, home care  Regulatory reporting  Staff performance  Outcome analysis  Electronic medical record implementation  Healthcare Information Management Systems  Facility management  Financial management  Process and quality improvement  Logistics and supply chain  Pharmacology Term Paper Instructions 15-08-22.docx Page 4 of 6 SCMS 2610 001 Introduction to Supply Chain Management Fall 2015 University of Memphis Submission Format Term Paper Instructions Tuesday and Thursday Bradford R. Eichhorn, DBA, PMP  Font: Times New Roman  Font size: 12 pt  Single spaced  Page size: Letter  Orientation: Portrait  Margin: top: 1”; bottom: 1”; left: 1”; right: 1”  Header: Report Name  Footer: Page Number Publication  Submit this as a printed document  Print double sided if possible  Staple (do not bind with any kind of plastic or extra papers or covers) Style and Guidelines You were taught how to write good papers in public school; college is the place to demonstrate what you learned. This is a professional business writing assignment; use a formal tone versus a casual conversational tone. Beware of the following typical issues that if done poorly, will reduce your grade:  Spelling  Grammar  Sentence and paragraph structure  Punctuation, use of plurals and contractions  Homonyms (“lead” vs “led”, “manufactures” vs. “manufacturers”, two / to / too, etc.)  Capitalization  Colloquialisms, slang, idioms  Incomplete, run on, and complex sentences  Use of possessives and contractions  Verb tense  A note to non-English speaking students: English is a very difficult language to master. However, at this point in your education, you should be able to complete this assignment. Based on my experience, please consider having an English speaker proofread it for you. I do factor in an appropriate consideration for the language differences. Consider completing the paper a few days early, let it sit 1 day, then diligently read it word-for-word out loud from start to finish to find and correct issues before submission. Term Paper Instructions 15-08-22.docx Page 5 of 6 SCMS 2610 001 Introduction to Supply Chain Management Fall 2015 University of Memphis Tuesday and Thursday Term Paper Instructions Bradford R. Eichhorn, DBA, PMP Grading Graded Component Format, Publication and Style 20% Term Paper Instructions 15-08-22.docx Page 6 of 6 Component Percent Issues and

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